Saturday, November 20, 2010

Mr. Postman...


Hi everyone!
While many who originally pre-ordered the magazine (which includes those who ordered by November 1st) have received their issue, there seems to be pockets of locations that are still waiting to receive their copies of HOLIDAY. California, Canada and other international destinations, and even places as near to Matthew and Jenny as Massachusetts seem to be on the "list" of those who are still patiently (or impatiently) tapping their toes, waiting for the mailman to bring their copies. It is, to be honest, very frustrating to us, too. The post office informs us of the following:

*If you ordered between Nov. 2nd to Nov.10th, you are part of our second bulk mailing, which was mailed on November 15th and will take as long as two weeks to arrive plus factoring in an additional day for the Veterans Day/Remembrance Day holiday. Canadian and international orders are taking a bit longer to arrive as they must clear customs, which accounts for the delay along with the extra distance the magazine must travel to reach you.

*If you ordered between the period of November 11th through to November 19th, the magazine is being sent out on Wednesday the 24th as part of the third (and final) bulk mailing (again taking two weeks from the 24th plus the Thanksgiving holiday).

If you are purchasing HOLIDAY with Matthew Mead, we are now only offering an express delivery option, as an additional bulk mailing would push delivery too close to Christmas, and we all know we want our holiday inspiration in time to actually do something with it, right?! This means that the magazine is no longer being offered for $15.95 and is now being sold for $21.95 which includes a 3-5 day delivery date to U.S. destinations. Canadian orders will take a bit longer, again, to include the minor delay at Customs.

And for those who pre-ordered by November 1st and who have not received it yet, your magazine is in the mail! If you have not received your pre-ordered copy, it is fair to say it is not because we did not process your order. We are proud to report that we have had only ONE error in processing orders, which is amazing given that we are a tiny staff processing, addressing and shipping out the orders. We are not a large distribution center; rather we are basically five people handling the entire process ourselves (two being Matthew and Jenny Mead!). We are striving to ensure that the magazines reach you as quickly as possible and we promise that no one will be left hanging without a magazine. All future magazine orders (which are now shipped express) will be shipped in an envelope and we have (and will) replaced any magazines that arrive to customers damaged.  
Because we want you to be happy, we truly do

It is the spirit of the holidays, after all! 
For those in the first bulk mailing (orders before November 1st), we will ship replacement issues to you if your magazines do not reach you by end of day Monday and they will be mailed out on Wednesday, to the best of our ability. As you can appreciate, that will be an expensive endeavour, with the high probability that the original copy will arrive after we ship out a replacement! We will keep you posted in this regard.

Also, be sure to stop by on Monday to take in our HOLIDAY Christmas market, where you will find great links to shopping ideas that will help you fulfill the wishes of those on your shopping list!
 
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Holiday with Matthew Mead is sold only via this website. 
Have you ordered your copy yet?

33 comments:

  1. I'm in Southern Cal, and I got mine last week! I have a friend in Idaho who is still waiting....

    It is WELL worth the wait!

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  2. I'm in California and ordered my copy so long ago it's no longer on the three month record of paypal. I'm hoping for Monday. I did email, thanks!

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  3. Toes a tapping here in Southeastern Mass. I think it is because I blogged about not wanting to look at it until after Thanksgiving...but really I was just hoping to have a peak or two before cooking the turkey. Hoping for Monday and thanks for being so good about keeping us informed.

    Janet@Housepeepers

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  4. OK waiting patiently in Washington State and pre-ordered well before November 1.

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  5. waiting waiting for mine here in Hawaii!!!

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  6. I am hoping for Monday in Oregon and pre-ordered in September.

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  7. Received mine yesterday, 11/19, in Louisiana. It is in good shape, too. Thanks.

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  8. I got mine today....CANADA...yahoo. Thank you sooo much for such a delightfully magical magazine...it is sooooo worth the wait.

    Thank you Matthew...love love love my photo and write up! You really are the BEST!!!

    {I pre ordered 2 at different times but just got one...so I am sure the other will follow soon} xoxoxoxoxoox

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  9. I ordered more than 3 months ago, and am still waiting... but I am in Australia, so perhaps it's still on the boat. ;) However... not sure why a magazine needs to clear customs? Looking forward to it though!!

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  10. Found you via Fifi O'Neill - looks great, I'll buy!

    P.S. – I’m having a Jeanne d’Arc Living Christmas Giveaway!

    Bisous,
    Sandy @ My Shabby Streamside Studio
    http://myshabbystreamsidestudio.blogspot.com/


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  11. My mag came a little smooshed and then came in a mailing envelope from USPS with an apology... From the front you would not know anything was wrong and will look great on my coffee table.

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  12. I dog the shelves of my local Barnes & Noble constantly and have not seen it. I feel a trip to B & N coming on for today. Can it only be mail ordered? Hmmmmm I must order this if B & N comes up dry. I need more inspiration.

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  13. Duhhhh... Reading way too fast and missed the details. Order has been placed, still going to B & N today.

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  14. I'm in So. Cal. and my magazine arrived yesterday (Saturday) in the mail - crossing fingers that the others in California are now happily reading their copies too.

    I once had a shipment sent by me in So. Cal. to No. Cal., take FOUR WEEKS! I also sent something to a friend in the same Los Angeles zip code, take three weeks to arrive. We must be the Bermuda Triangle or something?!

    Anyway, it arrived in pristine condition and I LOVE IT!

    Also, thank you very much for your speedy reply to my email.

    Happy almost Thanksgiving!

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  15. oh if Koralee got hers I better go to the mailbox....its so cold here I have been avoiding it!....yeah off I go!

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  16. So glad you posted this! The postal system is always crazy when you really need them to be on time! I was one of the lucky giveaway winners way back when and haven't received my copy yet, and I truly can't wait to get my hands on it! I'm in Maryland.

    Kat :)

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  17. Arrived Saturday (11/20) in Wichita, Kansas.....in absolutely perfect condition! Just saw the Radio City Rockettes Christmas Show and am now filled with the holiday spirit!

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  18. I'm with Becky in So. Cal. I ordered so long ago I thought maybe the list with my name was lost....I'm tapping my toes!
    Carla

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  19. I pre-ordered mine in April, and I am still waiting here in N. California. I hope if it ever arrives, it arrives in good shape!

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  20. I went back and checked my original order date on the email, and it was October 6th....in the first mailing maybe, but I haven't received it yet. Maybe today is the lucky day.

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  21. My issue arrived here in Southern Maine on Friday. The front cover was a bit folded and upper pages are a bit curled, but no other damage, and it certainly will not diminish my enjoyment.

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  22. Just when you think it's never going to arrive... it does. Well worth the wait. Bring on the holidays!
    Debbie from Bucks County, PA

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  23. I can't wait. Ordered Nov 2. Still not arrived. Trying to wait patiently, but patience is not my strong suit. I'll try.

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  24. I ordered my copy on APRIL 2nd and the mailman just came today Monday November 22nd empty handed I am so disappopinted!

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  25. Arrived in SF today, a little worse for wear, but completely readable. Enjoy everyone! =)

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  26. I ordered mine sometime over the summer (June 16th)and still no magazine as of today (11/22)...Sad....

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  27. Tuesday, my magazine came, alas it's thrashed. I have already requested a replacement. Encouraged tho, it did make it to the hinterlands of California.

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  28. Still waiting in Nova Scotia, Canada. Ordered in April. . . hurry up Mr. Postman!!!!

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  29. I got my copy here in Germany today!!! Thank you. I actually dreamt of taking it our of the mailbox last night... Sometimes christmas dreams do come true!

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  30. I ordered mine on Sept. 28th. And am still waiting... North Carolina

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  31. I ordered mine November 4, and am also still waiting.

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  32. I haven't recieved mine either and I ordered so long ago, I don't remember the date, but it was right after you first introduced it!!! I was looking at the sidebar of my blog and noticed the little ad for your Christmas magazine and raced right over here to see what I could find out! Pleeeese put me on the list of waiting and wanting!!! Thanks, Debbie @ Cottage Hann~Me~Downs

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  33. Has anyone who ordered after November 10th received their copy? I fear it is lost in the mail!!

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